Courier fraud |  | We are urging people to be vigilant after a spate of courier frauds in the east and south of the UK, including one case where a victim lost £5.3 million. Reports to Action Fraud have shown that members of the public have been contacted by criminals purporting to be either from the police or from their bank, claiming that the victim’s account has been taken over by fraudsters. The victim has then been coerced to transfer money and/or buy gold bullion and jewellery to aid an investigation, often with the criminal posing as a courier to collect these valuable items from the victim’s address. In some cases, criminals have even visited the victim’s home, posing as police officers to collect money, jewellery and bank cards. | | Attend our free webinar to find out more | |
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 | EE scam texts | Which? have seen at least 10 different versions of this scam, all of which tell you there are points in your account or you have a prize to claim. These scam texts lead to malicious sites that attempt to gather personal details and other data. | | What the messages look like |
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 | Child safety | While bumps and grazes are a normal part of childhood, some accidents are more serious. Ensure their toys are age appropriate and carry the CE/UKCA mark. There are simple steps you can take to help make sure your children are safe. | | Download the tips for under-5s booklet |
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 | Sniffing it out! | Trading Standard Officers, accompanied by Surrey Police and a very smart sniffer dog, Pip, were out and about in Guildford recently, on the lookout for illicit tobacco and vapes. Pip located lots of hidden products a large amount of illegal vapes and associated illicit tobacco products were discovered, all were seized.
Investigations are continuing.
| | Report sales of illicit tobacco or vapes |
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 | WhatsApp scams | Action Fraud has issued a warning about an uplift in WhatsApp verification code scams. First, you’ll receive an unexpected but genuine text message from WhatsApp containing a verification code. But in the case of this scam, fraudsters have entered your number into WhatsApp themselves to try to get access to your account. | | How the scam works and advice |
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 | Big Little Crimes | This week's episode on BBC iPlayer features Buckinghamshire & Surrey Trading Standards officers and their role in locking up a major fraudster. | | Watch the episode |
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| All the food recalls, allergy alerts, product recalls and safety alerts in one handy place!
Recent notices include items from TK Maxx, AliExpress and Amazon. | | See the latest recalls |
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| Bitesize | - Operation Henhouse: over 400 arrests and £19m seized in national campaign tackling fraud.
Employment fraud happens when a fraudster claims to be a recruitment agent, hiring you for a job that doesn’t exist.
If you’ve had work done at home and there’s a problem caused by the trader, you should be able to get it fixed - or get at least some of your money back. Read this advice. | |
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Contact us | You can contact us through:
0300 123 2329 or email | |
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