Summer Placement Public Service Centre

Would you like a career like no other? If so… Join Us 

South Wales Police is excited to launch our 2024 Summer Placement Programme; we are looking for people with diverse skills and experiences to join our successful team.

This is an excellent opportunity for applicants who are looking for a work placement to join a specialist department and gain work experience and training.

Becoming part of #TeamSWP will offer you a unique learning experience where you will contribute to real life projects in a complex and diverse environment. We value individuality and encourage new ideas and creativity that will contribute to our success as a force and make a difference to society. We are looking for people with diverse skills and experiences who are innovative, driven, ambitious and above all, talented individuals who aspire to be our leaders of the future and wish to join our successful team.

Our Summer Placement programme is paid and is for a period of 8 weeks starting in July 2024.

We have an opportunity to work with us over a short period to gain an understanding of our business, and we are looking for someone to #JoinUs and work with our Public Service Centre (PSC).

In joining the PSC you will be joining a leading team and one where you will be able to contribute new ideas and work to make a difference to the communities of South Wales.

South Wales Police brings together thousands of people with the same aim – to keep South Wales safe. 

We want to be the best at understanding and responding to our community’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family. 

Having true difference in our police family brings different perspectives and help us better understand our communities. In doing so, we can innovate and respond to the needs of our ever-changing society.

South Wales Police particularly welcomes applications from under-represented groups.

Could you be who we are looking for? 

About the team/Department you will be joining: 

South Wales Police is proud of our Public Service Centre (PSC), a Centre that puts the communities of South Wales at the heart of everything it does. Our highly trained staff will answer and respond to emergency, non-emergency calls, and digital contact.   Our Centre handles over 700,000 emergency and non-emergency calls, and 175,000 digital contacts from members of the public every year.

The PSC provides support to operational officers through radio dispatch.

Our staff are Contact Resolution Officers (Call Handlers) and Incident Risk and Resolution Officers (Call Handler/Dispatchers)

The PSC is open 24 hours a day, seven days a week, and is the first point of contact for South Wales Police, and is responsible for every police deployment in the force area. It is the first point of operational command for all major incidents in the area.

Our staff can positively influence the overall experience people have of the service provided by South Wales Police.

It’s not just the public that our staff talk to, we also liaise with the Fire and Ambulance services, Local Authorities, Highways, other Police Forces and much more.

About the role and your key responsibilities:

• You will work closely with the team to support the delivery of the business objectives
• You will support our recruitment campaigns
• You will support our operational practices such as digital desk as well as perhaps assisting with communication and wellbeing initiatives within the department.

 What skills and experience do we need you to bring to the role:

• If you have and understanding and enthusiasm for working in a role where you will be able to contribute new ideas and work to make a difference to the communities of South Wales, we would love to hear from you.
• We are looking for someone who understands the importance of communicating with our public

• You must have excellent communication skills
• We would like you have skills in Microsoft applications

There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing.

If successful, you must be willing to undergo vetting to RV Vetting.

If you would like any more information about the role, please contact Alyson Thomas: Alyson.Thomas2@south-wales.police.uk

First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect, click here for more information.

Please note the successful candidate must be willing to undergo vetting to the required level.

To be eligible for the SWP Summer Placement Programme you must:

• Have a good standard of education to at least GCSE A-C grade, including Maths and English, or be able to demonstrate equivalent skills and abilities.
• Be a British Citizen, citizen from the European Economic Area (EEA), Commonwealth citizen or foreign national with no restrictions on your stay in the United Kingdom.
• Not have previously completed an apprenticeship, internship or graduate programme with South Wales Police.

We are accepting CVs for this vacancy. Applicants are asked to click the ‘Apply’ link below and progress through the online form before uploading their CV and a personal statement. Applicants are expected to ensure that their CV and personal statement evidence how they meet the essential criteria under Qualifications, Skills and Knowledge in the Role Profile.

Don’t miss this excellent opportunity, apply today and join #TeamSWP

Location:          Headquarters Bridgend

Date of shortlisting outcome:  25th-29th March

Date of interview: 8th-19th April